Air Cargo Excellence Report

The Air Cargo Excellence survey data was used to produce the first annual Air Cargo Excellence Report, which ranks air carriers and airports on airfreight Service, Performance, and Value. It identifies strengths and weaknesses, enabling carriers and airports to better position themselves against the competition, and includes customized data that can be segmented and filtered by specific variables, for more granular analysis.

Some questions the ACE Report can answer:

  • How much better is my competitor’s service than mine?
  • Which airports/airlines do forwarders like working with the most?
  • How does performance vary based on tonnage?
  • What components of my business are in need of improvement?

Specifically, the ACE Report includes detailed airfreight-related data for your company, sortable by geography, cargo volume, respondent title, and more.

To find out more about the Report or to participate in future Air Cargo Excellence surveys, please contact Alan Hedge at +1 206-801-8472 or